Resort Guide

Hard Rock Hotel Riviera Maya

Your home base for the week — where to eat, unwind and play.

Two worlds, one resort

Heaven & Hacienda

The resort is divided into two sections, each with its own character. Heaven is the adults-focused, tranquil side; Hacienda is the vibrant, family-friendly heart of the resort. Your celebration weaves through the best of both.

Heaven — serene & adult Hacienda — lively & family

Explore the resort site map
Take the virtual tour

Hard Rock Hotel Riviera Maya — pools and grounds
All-inclusive

Included in your reservation

Luxurious rooms and amenities, à la carte restaurants, snacks and drinks (domestic and foreign, alcoholic and non-alcoholic), taxes and gratuities, 24-hour room service, shows, wireless internet, and unlimited calls to Mexico, Canada and Continental USA (excluding Alaska and Hawaii). Bar service is available 24 hours in the room.

What's on offer

Everything within reach

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Restaurants

A range of dining from casual to fine, spanning cuisines across the property.

Explore the restaurants
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Pools

Multiple pools across Heaven and Hacienda, from lively to laid-back.

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Spa

Full-service spa with massages and treatments. See spa & wellness →

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Beach

Soft sand and Caribbean water steps from your room — the backdrop to the whole week.

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Night shows

Live entertainment and shows in the evenings for those staying up to play.

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Resort map & tour

Get your bearings between Heaven, Hacienda, the beach and the venues.

Site map & virtual tour
Make the most of it

Beyond the resort

Spa days, excursions, cenotes and more await. See what to do with your free time.

Things to do